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Terms and Conditions for our Egypt Tours

Tour price:

Our Egypt package prices are estimated according to the season of travel, and the chosen hotel/cruise category. We basically quote all out travel programs based on 4,5  and 5 star deluxe  accommodation.

  • All our Tour Prices are per person based on two persons sharing one room. 
  • Single/Triple/ Quad prices are as stated or as negotiated at the time of pricing the tour.

Payments options:

A deposit of 30 % of tour cost  per person should be placed to the organizer, required at the time of booking to confirm and guarantee your tour booking. Deposits may be made by US Dollar,  English money or Euros  by Wire Transfer direct to our  company bank  account

Wire transfer is the safest and secured way for placing deposits. Check here if you want to know more about bank wire transfer

Credit card payments

We only accept credit card payments in our Cairo office

We are now in the process of adding a credit card payment gateway for all of those who wish to pay deposits for our packages online.

Payment conditions

*Deposit of 30 % of tour cost  per person should be placed to the organizer,

*Balance of 25% to be send to the tour organizer  150- 90 days before the departure date of the tour group .

*Balance of 30% to be send to the tour organizer  45 days before the departure date of the tour group .

Final Payments:

The balance of payment is required 07 days in advance of departure or cash / by credit card upon arrival in our office if possible.

Refunds and Cancellations:

Penalties for cancellations received 30 days or more prior to departure are as follows:

  • 30 - 25  days before the tour starts:  15% of total tour cost.
  • 25 - 15  days before the tour starts:  22% of total tour cost.
  • 14 - 03 days before the tour starts :  50% of total tour cost.

If cancellation is received  3 days or less before departure date, registrant will be considered as a "no show" resulting in NO REFUND.

All arrangements are inclusive. No refund is granted for unused accommodations, meals, or if cruise ships alter their itineraries.  All cancellations must be made in writing and within 60 days from tour date.

Travel Insurance:

Travel insurance is available.  We strongly recommend and advise that you obtain travel insurance BEFORE YOU ARRIVE TO EGYPT.  Policies are available to cover loss or damage to luggage, medical emergencies that your regular insurance might not cover when you are overseas, travel interruption, trip cancellation and unforeseen expenses if you have to cancel your trip.

If you need help with you travel insurance  you may contact us here

Not included in Tour Price:

Charges not mentioned elsewhere for this tour such as:  entry visa fees, personal laundry, telephone calls, all alcoholic beverages including wine and beer, mineral water, insurance of any kind, custom duties, gratuities to tour guides, excess baggage charges, etc.

Extra charges for food ordered a la carte or from room service.  These charges must be paid directly to the hotel or the restaurant where ordered from

Service Inquiries:

If you have a problem with any of the Tour Services provided it should be brought to the immediate attention of our representative or the company directly whilst on the Tour. We will then attempt to rectify the situation immediately. Upon return it is almost impossible to correct a situation, that could have been corrected during the Tour. Please note that if you choose for any reason not to participate in any part of the program once on the tour , there will be NO refund for these services, as they are prepaid based on the number participating.

(Note: If you miss part of the tour due to medical reasons your Insurance should cover this portion if pre-purchased.)

Responsibility:
We
act as an agent for the owners and contractors providing transportation, hotel or other services  We make every effort to ensure that all travel arrangements and services, connected with the tour, will be carried out as specified. However, in some instances we do not have direct control over the provision of services by suppliers and we do not accept liability for errors and omissions of such suppliers.

Changes:

Only our authorized representative who would have  a document in writing, is authorized to vary, add or waive any term or condition in this document.   

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Should you need any further information, please do not hesitate to contact us through your Egypt Travel Help Centre.

 

 

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