Every room in the hotel is furnished with air conditioning, a lounge area, a television with cable access, a kitchen, a dining section, a secure safe, and an en-suite bathroom that includes a bidet, complimentary toiletries, and a hairdryer. Each room is provisioned with an electric kettle, while selected rooms feature a balcony and others offer views of the sea. All rooms at HI Alex apartments are supplied with bed linen and towels.

During their stay, guests will have the opportunity to engage in various activities in Alexandria and its surroundings, such as cycling.

The reception staff are multilingual, speaking Arabic, German, English, and Spanish, and are available 24/7 for assistance.

HI Alex apartments are located near points of interest like Al Ibrahimiyyah Beach, Sidi Gaber Train Station, and Alexandria Sporting Club. The closest airport is Borg El Arab International Airport, which is 32 miles away from the hotel.