The establishment offers its visitors rooms equipped with air conditioning, a work desk, an electric kettle, a safe, a television with a flat screen, and a personal washroom featuring a shower. Some rooms additionally feature a kitchenette, equipped with a refrigerator and a minibar. Every room at the IntercityHotel in Muscat is furnished with bed linen and towels.

The premise hosts an eatery offering Indian, Italian and Local dishes. Upon request, vegetarian and halal meals can also be arranged.

The Royal Opera House in Muscat is located 3.3 miles from the IntercityHotel Muscat, while the Sultan Qaboos Grand Mosque is situated at a distance of 5.3 miles. Muscat International Airport, the closest airport, is 10 miles away from the hotel.

The location is particularly favored by couples, who have given it a rating of 9.0 for a two-person vacation.